Effective Date: 28 September, 2025

Masusu (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following categories of information:

1. Personal Information You Provide

   
   

   • Name

   • Email address

   • Phone number (if provided)

   • Company name

   • Project details and any information you choose to share in our forms or communications

   
   

2. Automatically Collected Information

   
   

   • IP address

   • Browser type and version

   • Device information

   • Pages visited, time spent, and navigation patterns

   • Cookies and similar tracking technologies

   
   

3. Third-Party Information

   
   

   • If you connect with us through social platforms (LinkedIn, Instagram, X), we may collect certain profile details as permitted by your privacy settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services

• Process and evaluate project requests

• Improve our website, services, and customer experience

• Send updates, proposals, or marketing communications (only if you’ve opted in)

• Maintain security and prevent fraud

• Comply with legal obligations

3. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Enhance site functionality

• Analyze usage trends

• Store your preferences

  You may disable cookies in your browser, but some site features may not function properly.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share information only with:

• Service providers & tools we use (e.g., hosting providers, analytics, form integrations like Tally or Cal.com)

• Legal authorities when required by law

• Business transfers if Masusu is involved in a merger, acquisition, or sale of assets

5. International Data Transfers

As a digital agency, we may process and store your information across different locations. By using our services, you consent to the transfer of information to countries outside your residence, where data protection laws may differ.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Meet legal or contractual obligations

• Resolve disputes and enforce agreements

When no longer needed, data will be securely deleted.

7. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, no online transmission or storage system can be guaranteed 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (where consent is the legal basis for processing)

• File a complaint with your local data protection authority

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To exercise these rights, contact us at: contact@masusu.xyz

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete it immediately.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new “Effective Date.” Continued use of our website and services after changes indicates acceptance of the revised policy.

12. Contact Us

For any questions about this Privacy Policy or how we handle your data, contact us at:

Masusu

📧 contact@masusu.xyz

🌐 masusu.xyz